Registration and Refund Information

Registration Fee Structure

The registration fee is 49 AED (United Arab Emirates Dirham).

Fees for participants from other countries will be adjusted based on the equivalent of 49 AED according to the conversion rate of their respective currencies.

Refund Eligibility

Refund requests will be considered solely in cases of technical glitches originating from Educational Initiatives, preventing participation.

Refund Process

Initiate refund request by contacting customer support at [competition@ei.study] within [e.g. 7 days] from competition start.

Include participant's full name, registration details, and details of the technical glitch experienced.

Refund Approval and Payment

Refund requests reviewed and approved within [e.g., 14 days].

Refunds processed using the original payment method: back to card for credit/debit card payments, alternative method for others.

Deductions and Charges

No processing fee for refunds due to technical glitches caused by Educational Initiatives.

Currency Conversion and Variations

Refunds in AED, variations in local currency due to currency fluctuations for participants with adjusted fees.

Payment Gateway Considerations

Collaborated with payment gateway partners for smooth refund process.

Participants advised to contact their payment provider for any concerns regarding refund transactions.

By registering, participants and parents/guardians acknowledge and accept this refund policy.

Contact competition@ei.study for further policy clarification or questions. We're excited for an enjoyable competition experience for all!